Service Center FAQ's Category: All Software

The device group displays gray, unable to bind devices (centralized control 2.0)

Large screens and tablets cannot uninstall applications

Large screens and tablets cannot install applications

The installation fails with a prompt stating “Registry Write Failed.”

Runtime Error (at 122438) occurs during Panosight installation.

Screen Freezes After Switching Resolution

Ink color mixing in large and small strokes

When logging in, the following message appears: “Error loading QR code, no network connection. Please check the local network.”

How to modify the screen lock password via the DMS platform.

The screen mirroring display shows a blue screen.