• DMS

  DMS Remote Lock Failed? Screen Opens Settings Instead? Fix It in 4 Steps!

  Posted by Amdox on December 26, 2025 at 9:53 am

  Admins, have you ever encountered this “strange” behavior when using DMS for remote management? You send a lock screen password command, but instead of locking, the interactive flat panel just pops up the system “Settings” page? 🤔

  Don’t worry, the command didn’t fail. The device is actually “reminding” you—the local Screen Lock function hasn’t been enabled yet! If the panel itself hasn’t activated its lock mechanism, it cannot accept a remote lock password.

  You can fix this with just a few simple steps on the panel:

  Click “More Apps” 📂 on the Home screen.

  

  Find and click “Settings” ⚙️.

  

  Go to “Advanced Settings” and select “Security & Privacy”.

  

  Find the toggle button next to “Screen Lock”, switch it on, and set a 4-digit password as prompted.

  

  

  Find the toggle button next to “Screen Lock”, switch it on, and set a 4-digit password as prompted.

  Amdox replied 1 month, 2 weeks ago 1 Member · 0 Replies
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